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Store Policies

10/29/2021

STORE POLICIES

  • PURCHASING FIREARMS ONLINE

    It is illegal to ship firearms to anyone not holding an active Federal Firearms License (FFL). For that reason, firearms purchased online may be picked up at our store or shipped to an FFL (gun store) near you. We may contact and verify the FFL you select during checkout before we ship your firearm(s). The buyer is encouraged to contact the receiving FFL licensee before purchase.

  • RETURNS

    If you are not satisfied with your purchase, please contact us within 15 business days of purchase.

    Sales on the following items are final:

    1. Special orders.
    2. Products sold "as is" or "used" or that have been installed or used after receipt.
    3. NFA items.
    4. Illumination devices, electronic sights and optics.

  • USED FIREARMS

    Used firearms may not be returned. All sales are final. Description and photos (if available) are provided by the seller.

  • GENERAL FIREARM SALES

    All firearms, magazines, receivers and restricted law enforcement items are sold and shipped in accordance with all existing federal, state and local laws and regulations. Many of the firearms, magazines and parts for sale on this website may be restricted or prohibited in your area. Please check your local and state regulations before ordering.

    All new firearms are shipped in the original manufacturer's box, with magazine(s), accessories and applicable warranty. Firearms requiring warranty work must be returned to the factory within 1 year of purchase for repair. Accessories and special order items not normally sold by our store will not be covered under warranty even if these products are part of an integrated firearms package, unless we have guaranteed the entire package in writing. Please contact the original manufacturer for warranty information on all accessories and special order items.

  • SECURE TRANSMISSION

    All information collected during the checkout process is transmitted via industry standard Transport Layer Security (TLS). A Transport Layer Security (TLS) Certificate (or SSL Certificate) creates an encrypted connection between a Web site and a visitor's Web browser. This link ensures that all data passed between the Web site and the browser remains private and secure.

  • ORDER FULFILLMENT

    All orders are shipped promptly from a distributor warehouse or in-store inventory within 3 - 10 business days using UPS, FedEx, or USPS. Tracking numbers are available for items shipped via UPS and FedEx.

  • ONLINE PRICE & DESCRIPTION ERRORS

    Online inventory changes every day. Occasionally an item may appear on the site by mistake or the item's description may contain a typographical error. We do not guarantee that titles, descriptions, pictures or prices on our site are error-free. We reserve the right to refuse any order including but not limited to orders for items with errors in the description or price. In the event that we cancel an order we will not charge the customer's credit card or we will refund the money.

  • AMMUNITION PURCHASES

    You must be 18 or older to purchase rifle or shotgun ammunition and 21 or older to purchase handgun ammunition. All ammunition will be shipped ground with adult signature required. Always make sure to use the correct ammunition for your specific firearms. Check your local laws for any other regulations.

Membership Policies:

Cancelations

  • 60 Days No Cancelations

 

  • Must provide 30-day notice of cancelation

 

  • After 60 Days Cancelations only with approved Limited exception (Approval at American Trailhead discretion)
    • Military Exception
      • Deployment
      • Orders
      • Out of Country relocation
    • Financial Hardship
      • Job Loss
      • Medical Situation
      • Bankruptcy/Foreclosure
      • Significant Life event
    • Relocation
      • Out of Country move
      • Move to prohibited location.

 

  • Cancelation Penalty Fee
    • If no benefits have been utilized no fee will be assessed after 60 days with approved exception.
    • Fee may be wavered at American Trailhead Management discretion.
    • Cancelation of any membership prior to the completion of 12- or 14-month agreement will result in an early cancelation fee of $75.00

 

  • Yearly Membership Cancellation Policy: Yearly paid memberships will not be auto renewed at the end of the promotional terms. The member will be contacted via email and asked to renew 30 days prior to expiration of membership. Yearly memberships will not be refunded if membership is cancelled, the $75.00 cancelation fee will be waved.

 

  • MonthlyCancellation Policy: You may cancel your Monthly Membership at any time after the first 60 days and meeting cancelation exceptions. If you need help, feel free to contact us. If you cancel your Membership, the cancellation will take effect your next monthly billing cycle. You will not be eligible for a refund for monthly fees paid prior to the month the cancellation takes effect.

 

  • If the member prefers, they may speak with an American Trailhead Manager or Member specialist to discuss pausing a membership instead of cancelation. A paused membership will retain all membership benefits of that membership, if a membership is canceled then the member losses all promotional benefits of their membership and will only be eligible for current membership offers or promotional at the time, they choose to reactivate their membership.

 

  • Any member that purchases a membership and then chooses to file a false credit card claim resulting in charge back fees or penalties will be charged a bill of $500.00.
    • Any member that utilizes the services and benefits of their membership and then files a false credit card claim resulting in a charge back or loss of funds for the services rendered may potentially face penalty under GA Code 16-8-5 Theft of services.

 

Firearms and Restricted items:

 

  • All firearm purchases and transactions will follow standard store policies and are subject to follow State and Federal Laws.

 

  • No Firearm or ammunition will be transferred to any person/persons that is prohibited from owning these items. American Trailhead will follow State and Federal Laws on the transfer of such items.

 

  • If a customer is prohibited from ownership of firearm or ammo per State or Federal law, then the customer has the option to request an alternative membership benefit… i.e. National Park Pass or camp package. It is the customers responsibility to notify American Trailhead of need for exception and request approval of the benefit changes.

 

 

Store Disclaimer:

 

  • Participation in the membership program is at the discretion of American Trailhead and membership may be canceled or revoked at any time if determined that the member has abused/ misused their membership in anyway.

 

  • American Trailhead reserves the right to refuse services to anyone for any reason at any time.
  • Member Benefit Disclaimer
    • One Gun a year at cost +$25
      • Gun being purchased can be any firearm that is currently available through distribution source regardless of value and must be in stock at the time of ordering from one of the distribution or manufacture sources of American Trailhead if not actively in AT current inventory.
      • If the one gun a year at cost benefit is not utilized during the membership year cycle, it is not eligible to roll over into future years and it is non-transferable.
      • All state and federal taxes and regulations apply to the purchase of the firearm.
    • Monthly Member Only Deals

 

  • Monthly coupon deals will vary each month and could range from a percentage off or special price only available to members and is not transferable to non-members.

 

  • Members abusing member deals by sharing codes with non-members will result in cancelation of membership.

 

  • Membership deals may consist of special early purchase deals.

 

  • Free Shipping
    • Members will be provided a special Free shipping Code that can be used on the American Trailhead Shop page.
    • Shop Page occasionally will not allow the multiple use of coupons upon checkout and the system may prevent the free shipping and a monthly deal price coupon, in the event of this situation American Trailhead will immediately refund the member the full amount of the Shipping Cost.
  • 14 Month Membership
    • The 14 month membership cycle is ONLY available to the pioneer members. Those members will continue to pay the price of a 12 month cycle but receive a 14 month cycle providing they renew their Pioneer Membership at the end of each cycle.
    • The Pioneer member will be granted a 30 day grace period after cycle expiration to renew the membership, thus keeping full benefits. After the 30 day grace period the membership will be canceled.
    • The Pioneer yearly membership can be paused if the member has spoken with American Trailhead and received authorization to pause their Membership.
  • By purchasing a membership, you understand and acknowledge that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. American Trailhead will make every reasonable effort to secure and protect all customer content and data.
  • Governing Law - These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the state of Georgia, United States. By purchasing a membership, the member agrees that all matters arising out of or anyway relating to this agreement shall be governed by and construed in accordance with the laws of the State of Georgia, without giving effect to its conflicts of law provisions. Any claim or cause or cause of action arising in connection with this agreement may only be brought in the courts of Forsyth County, Georgia
    • To the extent that any provision of this agreement is held to conflict with or be unenforceable under applicable law, American Trailhead agrees that this agreement shall be modified by the court to the least extent possible to render it enforceable and shall be enforced as so modified.

 

ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

  • We are not responsible if information made available on this site is not accurate, complete, or current. Any reliance on the material on this site is at your own risk.
  • Our online inventory changes every day. Occasionally an item may appear on the site by mistake or the item's description may contain a typographical error. We do not guarantee that titles, descriptions, pictures, or prices on our site are error-free. We reserve the right to refuse any order including but not limited to orders for items with errors in the description or price. In the event that we cancel an order we will not charge the customer's credit card, or we will refund the money.
  • If the order is mistakenly shipped, we may advise the customer to return the item in an unopened condition and we will refund the customer. By placing an order, the customer agrees that Big Daddy Unlimited will be the final arbiter of discrepancies in the online catalog. 
  • This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site. 
  • Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
  • We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.